REGISTERING YOUR GLASSES IS EASY. SIMPLY CLICK HERE TO BE REDIRECTED TO OUR WARRANTY REGISTRATION PAGE. FILL OUT THE REQUESTED INFORMATION AND IN THE EVENT YOU BREAK OR DAMAGE YOUR GLASSES, YOU ARE PROTECTED!
REGISTERING YOUR GLASSES IS EASY. SIMPLY CLICK HERE TO BE REDIRECTED TO OUR WARRANTY REGISTRATION PAGE. FILL OUT THE REQUESTED INFORMATION AND IN THE EVENT YOU BREAK OR DAMAGE YOUR GLASSES, YOU ARE PROTECTED!
SOMETHING BAD HAPPENED TO YOUR GLASSES….WE FEEL YOUR PAIN! SIMPLY SUBMIT YOUR CLAIM AND ONE OF OUR CUSTOMER SERVICE REPRESENTATIVES WILL REACH OUT TO YOU WITHIN 24-48 HOURS TO FURTHER ASSIST YOU.
AFTER YOU SUBMIT YOUR CLAIM, AND ASSUMING YOU ARE ELIGEBLE FOR OUR 6 MONTH NO FAULT WARRANTY PROTECTION, WE WILL PROVIDE YOU WITH A 40% DISCOUNT CODE TO PURCHASE ANY NEW SUNGLASSES OF YOUR CHOOSING. TO RECEIVE THE CODE YOU MUST RETURN YOUR BROKEN GLASSES VIA OUR PREPAID RETURN ENVELOPE THAT WILL BE PROVIDED AT NO COST. PLEASE ALLOW 3-5 BUSINESS DAYS UPON RECEIPT OF THE BROKEN GLASSES TO RECEIVE YOUR 40% OFF CODE
WE COVER BROKEN, DAMAGED, SCRATCHED, AND/OR DEFECTIVE SUNGLASSES THAT HAVE BEEN PURCHASED & REGISTERED WITHIN THE PAST 6 MONTHS. IN THE EVENT YOU WOULD LIKE TO DEAL DIRECTLY WITH THE MANUFACTURER, YOU ALWAYS RESERVE THE RIGHT TO DO THAT. YOU CAN FIND A LINK TO OUR MANUFACTURERS WARRANTY PAGE AT THE BOTTOM OF OUR HOME PAGE.
UNFORTUNATELY, AT THIS TIME, MAUI JIM PRODUCT IS EXCLUDED FROM OUR WARRANTY PROGRAM. PLEASE CLICK HERE TO BE REDIRECTED TO MAUI JIM’S WARRANTY PAGE. ALL OTHER BRANDS ARE COVERED BY OUR 6 MONTH NO FAULT WARRANTY.
IF YOU HAVE A MANUFACTURERS DEFECT PLEASE REACH OUT TO US DIRECTLY SO WE CAN RESOLVE THIS MATTER FOR YOU. CLICK HERE TO LET US KNOW YOU HAVE A MANUFACTURERS DEFECT.